早排係度開左個貼話部上代白色mb一年未夠壞左三次keyboard & trackpad。有位ching話可以換部新機

係半信半疑之下打去apple問下，解釋一輪後，位小姐都話唔到事，淨係話無呢個policy   

正想cup線之際，佢話駁我比佢其他同事。等左15分鐘後，有位自稱customer relationship manager既小姐接手。

佢都話公司無呢個policy亦解釋產品都不一定不會壞，咁我都明，我只係想整返好，順便插下case如何西同表達不滿(其實要多謝case，睇埋就知)。

咁位小姐就話我呢個case好少見，亦都好同情。為左唔想我對apple失去信心，佢決定幫我換機......  

佢check返我部機係2.4 c2d小白($10200果款)，話停產左，問我轉鋁殼版好無，同埋要比我c2d 2.4我，即係最貴果款   。咁我當然話好啦，不過要我係case攞返部機同要攞份report certify部機

經過一星期等收返部機同一個星期等送貨，部新機今日收到囉  

....
so you come here to show off

congrat

but no matter what, hope your new MB won't have any trouble this time

thx ching

只係想話比大家知，有大問題可以打去apple直接投訴唔使搵case

同埋讚下呢間公司真係算唔錯

btw, I really can't search the policy saying that they will replace the product with the same part being repaired 3 times or more....

anyone can help?

no such policy said by apple cs............

I just believe one ching here and ask apple cs, really silly. But luckily I can replace the MB

弓喜，弓喜，好彩我買咁多Apple野都未壞過(touch wood)!